Billing

Workspace Admins can access the Billing section of their workspace by clicking on the Profile menu in the upper right corner.

The Billing section encompasses all transaction details for each month, categorized into two purchase types: Activation Package and Monthly Usage.

Activation Package

This package is included when you sign up for a contract and comes with an agreed-upon credit of minutes. Bounced minutes are deducted from this credit until it is exhausted. Once the credit is exhausted, the system automatically initiates billing based on usage.

Monthly Usage

When your minutes are depleted, all bounced minutes are tallied. At the end of each month, you can review your monthly usage and download a report detailing all bounced minutes by project, batch, language, and character. Once approved, this report will generate an invoice.

Here is an example of what this page may look like:

For each purchase type, you can find the following details:

Minutes

The total number of bounced minutes this month for a Monthly Usage plan, or the total number of minutes purchased with the Activation Package.

Cost

This field is divided into Credits used from subscription (minutes available in the Activation package, not charged),
Credits used without subscription (minutes exceeding the Activation package, charged by consumption),
and Total cost (the overall cost that will be charged).
This field is updated hourly, providing a nearly real-time breakdown of costs.

Last Updated

The date and time of the last update.